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Reviews

Star Rating:

***** Hairem is rated 5.0 out of 5 stars, based on 33 reviews!

  • *****

    I truly cannot say enough amazing things about Jaclyn. She is an artist and a miracle worker. I came to her after four failed color corrections, completely discouraged and ready to give up. Before I could even explain what I wanted, she read me completely. She said, Your skin tone is cool to neutral with a pink undertone, so warm tones like orange and yellow wont flatter you. Lets go for a cooler, neutral blonde. It was exactly what I had been trying to communicate, but couldnt. I had told her I was ready to go brown, but she could tell that deep down I still wanted to be blonde. She saw me.

    What she created for me wasnt just a color correction. It was a thoughtful, elevated, and personally curated design. She didnt use a one-size-fits-all formula. She considered my undertone, my features, and what actually flatters me most, and she crafted something that felt intentionally designed for me. It wasnt just any blonde. It was my blonde.

    That level of care and customization made the whole experience feel like so much more than a hair appointment. It truly felt like artistry.

    Jaclyn spent hours working through my hair, picking out the clashing vertical highlights, smoothing out the banding, and toning everything until it was absolutely perfect. She explained each step with care, using analogies that actually made sense. She never rushed me and never dismissed a single concern.

    She poured so much love and precision into every detail, and still honored the original quote even after doing far more work than expected. The pricing was more than fair, and her integrity is rare.

    The salon itself is peaceful and elegant, with the kind of energy that immediately puts you at ease. Jaclyn is graceful, intuitive, and incredibly skilled. I didnt just leave with beautiful hair. I left with my confidence restored.

    If you are looking for someone who truly listens, understands, and creates a look that is custom to you, Jaclyn is the one. I will never trust anyone else with my hair again.

  • *****

    Perfect color and cuts, of-the-moment looks and timeless, elegant locks? Yes please! Claudio and Jaclyn do it all, with style, in their boho, bespoke salon. They're seriously about beautiful hair!

  • *****

    I havent let anyone give me more than a teeny tiny trim in over a decade. I have too much PTSD from too many awkward haircuts. But lately I just knew if I wanted to really love my hair again, I had to surrender to a real haircut.

    Then it occurred to me. Its time to go to Claudio Lazo.

    I have a girlfriend who has been going to him for over fifteen years and her hair is always, ALWAYS on point. And hes a hair legend. I had wanted to go see him myself but I was a single mom raising two girls on my own and an expensive haircut wasnt in my budget. But kids are grown now, and My spidey senses told me if anyone knew how to wake my hair back up, it was Claudio.

    His new(ish) space Hairem is awesome, homey but not in the way you might think. Its comfortable and funky and hip. It feels personal, which most salon studios dont get right.

    And my Spidey senses were right. I am so happy with my hair. He heard (not just listened but actually heard) what I wanted and told me what was realistic and asked if I was attached to my length. Like a lot of women I know, that answer is yes. But this time I said no, take off what needs to come off. This is NOT how I am about my hair- Im usually very protective of the length (and no one touches my bangs ever) and not so casual as this. But I just relaxed and trusted Claudio.

    Now- most people who know me wouldnt even realize I got a haircut. It wasnt super drastic or anything. He cut layers and made it a bit shag like and harmonized my ever present bangs with the rest of my hair. He released my hair from being weighed down in all the wrong places so my natural waves know what to do with themselves.

    I am now one of those women that wakes up in the morning, and just lets my hair do its thing. No ponytails, no product, maybe a few sprays of water and mussing it up to reactivate some wave and Im good. My hair feels sexy and fresh and happy!

    Dont even think twice. Go to Claudio! You can thank me later.

  • *****

    Jaclyn is a fantastic colorist. I love the way my hair color looks and I get compliments on it frequently -- even from other hairdressers that I know. The vibe at the salon is relaxing and they play really good music.

  • *****

    My absolute favorite taco shop in TN. Makes me feel like Im back home in San Diego. I come here way more than I should. Rolled tacos are delicious!

  • *****

    The owner is amazing and talented. Runs a great shop. The staff is friendly and skilled

  • *****

    LOVE Nicole!! My hair has never looked better

  • *****

    Our entire family goes here to Arielle, she is amazing with the kids and never fails to give us great cuts

  • *****

    Been coming here for over five years. Susan is the best and really knows how to style mens hair.

  • *****

    I followed Bryan Howe here because he's absolutely amazing. He works miracles with my hair. Also the head rubs are drool-inducing. Go to see Bryan! He's a darling and a wizard. The salon is beautiful, clean, welcoming, and well-appointed. Surprisingly street parking isn't too bad. Also their prices are competitive for outstanding style and service.

  • *****

    Great service and the staff is very welcoming

  • *****

    Ive known Claudio for about 30 years and he remains an absolute professional and a great guy. Knows his craft and brings in people who deliver at the highest level. And the vibe is always cool and welcoming; never any attitude.

  • *****

    I can't thank Claudio enough. This hair cut is beautiful and life changing. It is part of my life's makeover -- when you feel good outside you feel good inside and vice versa! I appreciate all of his artistic and Jedi sensibilities along this journey of self-care and self-love -- through hair! This feeling of good pours into all aspects of life...he took me along without judgement but with patience and great care.

    In other news, Claudio also understands hair and how it can get damaged over time, and what you can do to help it. Not everyone is born with thick strong hair.

    All the Pros:
    -Takes his time to share his process and to collaborate on a look that makes sense
    -Intuitive and caring about you finding the right look that matches the season of your life
    -Loves what he does and it shows in his work
    -It's not just a hair cut, it's a process to find the best version of you
    -Most hospitable
    -There's no ego! He listens, and wants you to feel good about the process. But he will also guide you in the right direction. You may have all these ideas, but only he can get you grounded in them.
    -Ultimately he is an artist - and there's a sense of creative direction, but you don't know until you get in it, to know the end result. That is the beauty and art of getting a hair cut. No hair cut is the same. Claudio Lazo gets this and that's what makes him a genius.

    Agree with everyone that the spot is very hospitable and kind, you feel like family.

  • *****

    Claudio is the best!

  • *****

    I can't say enough wonderful things about Claudio , Jackie and Arpi at Hairem. I have been a devout follower of Claudio for over 20 years, and his cut , color and blow dry always make me feel as if I am red carpet ready !

    C cut and color

  • *****

    Me and my family discovered Jaclyn and Claudio many years ago and since then we wouldn't even consider going to anyone else. Both are extremely talented in their respective crafts and we have never, ever been disappointed. My color is amazing and my haircut is perfect. Thank you both.

  • *****

    The hair salon is so beautiful and Claudio is the most amazing hairdresser I've ever had. He has magic hands. I have long hair and I'm always worried about getting a cut. Somehow he manages to make my hair appear longer after the cut! He is awesome! Highly recommend!

  • *****

    The hair salon is so beautiful and Claudio is the most amazing hairdresser I've ever had. He has magic hands. I have long hair and I'm always worried about getting a cut. Somehow he manages to make my hair appear longer after the cut! He is awesome! Highly recommend!

  • *****

    Me and my family discovered Jaclyn and Claudio many years ago and since then we wouldn't even consider going to anyone else. Both are extremely talented in their respective crafts and we have never, ever been disappointed. My color is amazing and my haircut is perfect. Thank you both.

  • *****

    I can't say enough wonderful things about Claudio , Jackie and Arpi at Hairem. I have been a devout follower of Claudio for over 20 years, and his cut , color and blow dry always make me feel as if I am red carpet ready !

    C cut and color

  • *****

    The owner is amazing and talented. Runs a great shop. The staff is friendly and skilled

  • *****

    Been a client of Claudio the owner for over a decade. Always top service, always top hair cut, color, etc...

  • *****

    LOVE Nicole!! My hair has never looked better

  • *****

    Best salon in LA ! Hands down. Great attentive and friendly staff. Highly recommend .

  • *****

    Our entire family goes here to Arielle, she is amazing with the kids and never fails to give us great cuts

  • *****

    Ask for Therese she will make you look like a rock star!

  • *****

    Been coming here for over five years. Susan is the best and really knows how to style mens hair.

  • *****

    I followed Bryan Howe here because he's absolutely amazing. He works miracles with my hair. Also the head rubs are drool-inducing. Go to see Bryan! He's a darling and a wizard. The salon is beautiful, clean, welcoming, and well-appointed. Surprisingly street parking isn't too bad. Also their prices are competitive for outstanding style and service.

  • *****

    Great service and the staff is very welcoming

  • *****

    Ive known Claudio for about 30 years and he remains an absolute professional and a great guy. Knows his craft and brings in people who deliver at the highest level. And the vibe is always cool and welcoming; never any attitude.

  • *****

    I had a great experience here! Beautiful hair cut and awesome customer service. My hair came out the way I wanted it to. Very clean and professional service. Will definitely go back.

  • *****

    I can't thank Claudio enough. This hair cut is beautiful and life changing. It is part of my life's makeover -- when you feel good outside you feel good inside and vice versa! I appreciate all of his artistic and Jedi sensibilities along this journey of self-care and self-love -- through hair! This feeling of good pours into all aspects of life...he took me along without judgement but with patience and great care.

    In other news, Claudio also understands hair and how it can get damaged over time, and what you can do to help it. Not everyone is born with thick strong hair.

    All the Pros:
    -Takes his time to share his process and to collaborate on a look that makes sense
    -Intuitive and caring about you finding the right look that matches the season of your life
    -Loves what he does and it shows in his work
    -It's not just a hair cut, it's a process to find the best version of you
    -Most hospitable
    -There's no ego! He listens, and wants you to feel good about the process. But he will also guide you in the right direction. You may have all these ideas, but only he can get you grounded in them.
    -Ultimately he is an artist - and there's a sense of creative direction, but you don't know until you get in it, to know the end result. That is the beauty and art of getting a hair cut. No hair cut is the same. Claudio Lazo gets this and that's what makes him a genius.

    Agree with everyone that the spot is very hospitable and kind, you feel like family.

  • *****

    Claudio is the best!